Vaydos — Expanding Horizons, Elevating Impact

Services

Pick the
phase
you're in.

Four services covering a system's life from the first requirements workshop to the month your team no longer needs us. Engage Vaydos for one, or for all of them in sequence.

01 Evaluation & Selection 02 Solution Implementation Entry Rescue & Recovery 03 User Training
§ 01 — Decide Evaluation & Selection
A requirements workshop in progress

Service 01

Evaluation & Selection

The most expensive mistakes in a system project are made before anyone writes code. A platform gets picked from a demo, a licence gets signed, and eighteen months later the business is bending itself around software that was never a fit.

We run selection as a structured, evidence-based process. You end up with a written recommendation, the reasoning behind it, and the numbers to take to whoever signs the cheque.

What you get

  • Requirements register. Every process, integration and reporting need, prioritised as must-have, should-have or nice-to-have.
  • Fit-gap analysis. Each shortlisted platform scored against your register, with gaps costed as configuration, customisation or process change.
  • Scripted vendor demos. We write the scenarios and run the sessions, so you compare like with like instead of watching three sales pitches.
  • Five-year cost model. Licences, implementation, infrastructure, internal time and the upgrades nobody budgets for.
  • Risk assessment. Where this project is most likely to go wrong, and what to do about it now.
  • Written recommendation. One platform, one reason, and the case for the runners-up.
Typical duration
4 to 8 weeks
Who it's for
Businesses outgrowing spreadsheets, QuickBooks or a legacy ERP, or facing an end-of-support deadline
Independence
We're paid for the assessment, not the licence. If the answer is “stay where you are”, that's the answer
§ 02 — Deliver Solution Implementation
Consultants building out a system configuration

Service 02

Solution Implementation

Getting from a signed contract to a system your people actually use. We handle process design, configuration, data, integrations, testing and cutover — and we plan the go-live around your month-end, not around ours.

Work runs in short cycles you can see. You'll review a working system regularly rather than reading status reports until UAT.

What you get

  • Solution blueprint. Process design, configuration decisions and the data model, signed off before build starts.
  • Configuration and build. Standard configuration wherever it works, custom development only where it earns its keep.
  • Data migration. Extract, clean, load and reconcile — with balances tied back to your existing system before anyone signs off.
  • Integrations. Banking, ecommerce, EDI, payroll, warehouse and reporting connections, documented and monitored.
  • Testing. A UAT plan with real scenarios, tracked defects, and a clear bar for what “ready” means.
  • Cutover runbook. Hour-by-hour plan for the weekend, including how to roll back if we have to.
Typical duration
3 to 9 months, depending on scope and number of entities
Commercial model
Fixed price against a scope agreed in discovery
After go-live
Hypercare through your first full month-end close, then a documented handover
§ 03 — Intervene Rescue & Recovery
An independent project review meeting

Entry point

Rescue & Recovery

Projects rarely announce that they're failing. They just keep slipping, one month at a time, until the budget is gone. We come in from outside, work out what's actually wrong, and give you a decision you can act on.

The diagnostic is deliberately short and deliberately independent. We have no stake in your existing contract, and we'll tell you if the right answer is to let your current partner finish the job.

What you get

  • Evidence review. Contract, scope, change orders, defect log, project plan and the system as it stands today.
  • Interviews. Sponsors, project team, and the users who were meant to benefit. Separately, and candidly.
  • Findings. Root causes ranked by impact — technical, commercial and organisational, because it's usually all three.
  • Recommendation. Fix, take over, restart or stop, with cost and timeline against each option.
Diagnostic duration
2 to 3 weeks, fixed fee
Possible outcomes
Continue with support, take over delivery, re-implement, or stop — each costed
Confidentiality
Findings go to you first. How and when you share them is your call

Warning signs

If two of these sound familiar, call us.

An independent diagnostic costs far less than another quarter of the same.

  • Milestones keep slipping and no new date holds
  • Most of the budget is spent and nothing is live
  • Users won't test because testing finds the same defects
  • Migrated data doesn't reconcile to your trial balance
  • Scope conversations have turned into change orders
  • Your implementation partner has gone quiet
  • Go-live has been “about three months away” for a year
§ 04 — Adopt User Training
A training session with staff

Service 03

User Training

A system nobody understands is a system nobody uses. Training built on your configuration and your data, delivered to the people who'll live in it — not a generic vendor course about a demo company.

We train in role groups, because the warehouse supervisor and the controller need different things, and neither needs the whole product tour.

What you get

  • Role-based curriculum. Separate tracks for finance, operations, sales, warehouse and administrators.
  • Live sessions, recorded. Delivered on your own environment, kept for the people who join later.
  • Quick reference guides. Step-by-step, using screenshots of your system with your data in it.
  • Super-user certification. We build the internal experts who answer the day-two questions.
  • Administrator handover. Configuration documentation, security model and the runbook for routine changes.
  • Adoption check-in. A review 60 days after go-live to find where people have quietly reverted to spreadsheets.
Delivery
On-site anywhere in Canada, or remote — sessions recorded and kept
Also available standalone
For systems someone else implemented, including after staff turnover
Languages
English and French; Arabic available for MenaITech deployments
§ 05 — Platforms What we implement

Four products, worked deeply.

Depth is what lets us tell you honestly when a platform isn't right for you.

Odoo

Open-source business suite

A modular suite where you turn on the applications you need — accounting, inventory, manufacturing, purchasing, CRM, ecommerce, field service, HR — and add more as the business grows.

Deployment
Odoo Online, Odoo.sh, or self-hosted
Strengths
Broad functional coverage, lower licence cost, straightforward to extend
Watch for
Breadth invites over-configuration; scope discipline matters more here than anywhere
Best fit
Growing companies, roughly 20–500 employees

Dynamics 365

Microsoft ERP & CRM

Business Central for mid-market finance and operations, Finance & Operations for larger and multi-entity organizations, plus Sales and Customer Service on the same platform.

Extensibility
Power Apps, Power Automate and Power BI, with native Microsoft 365 and Azure integration
Strengths
Enterprise-grade controls, deep reporting, familiar to Microsoft-first IT teams
Watch for
Licensing tiers and per-user costs need modelling before you commit
Best fit
Microsoft-invested organizations, 50 employees and up

MenaITech

Canadian HCM & payroll

Human capital management and payroll built around Canadian statutory requirements, covering the detail that generic HR systems handle badly or not at all.

Coverage
Payroll, HR administration, time and attendance, self-service and recruitment
Strengths
CRA remittances, T4 and ROE generation, provincial employment standards, bilingual English and French
Watch for
Multi-entity rollouts need a clear order of operations; we sequence them by entity
Best fit
Canadian employers consolidating HR and payroll across multiple entities

Lyntrix

Unified business operations

A modular platform covering operations, finance, customers and people in one browser-based system — built to replace the mix of spreadsheets, standalone point of sale and separate accounting that multi-branch businesses accumulate as they grow.

Coverage
Point of sale, sales, purchasing, inventory and warehouse; accounting, expenses, tax and payments; CRM and quotations; payroll, projects and assets
Deployment
Cloud, run in the browser
Strengths
Canadian sales tax across GST, HST, PST and QST, income tax handling, one operating record across departments, modules activated by need rather than all at once
Watch for
Replacing several systems at once is where these projects slip; we sequence the modules branch by branch
Best fit
Multi-branch retail, hospitality, distribution and service operators in Canada
§ 06 — How we're organised The teams behind an engagement

Specialists, working the same engagement.

Vaydos runs specialist teams rather than a pool of generalists. Each one owns a phase of the engagement, and on most projects you'll work with all four — answering to the same delivery plan.

Business Analysis

BAT

Sits with the people doing the work, maps the processes as they actually run, and writes the requirements down — including the ones nobody says out loud.

Workflow Design

WDS

Turns requirements into a solution blueprint: process design, data model and integration map, all settled before anything gets configured.

Solution Delivery

SDT

Configuration, data migration, integrations and cutover. Builds in short cycles you can see, and reconciles migrated data against your existing balances.

Training & Adoption

TAT

Role-based training on your own configuration, super-user certification and a documented handover. Stays through the first month-end close.

Next step

Not sure which service you need?

That's a normal place to start. Tell us what's happening and we'll tell you which conversation to have — including if it isn't with us.

Book a call See our work